Usacomplaints.com » Shops, Products, Services » Complaint / Review: MerryMaids - Poor quality. #667168

Complaint / Review
MerryMaids
Poor quality

I recently needed to transfer my dad from their own home to an assisted living center. I'd to wash out his hired home and obtain it washed. I named MerryMaids and got a of $456.00 to wash "in the top-down" whilst the representative explained. These were designed to wipe-down all of the window treatments, clear all of the roof fan blades, wipe-off all of the cobwebs, sterilize your kitchen and toilet. Essentially she was informing me what I'd get in the place of me informing her what I needed. She also explained that I'd need to ensure that anything was acquired off the ground in order for them to machine. She also explained the item they used-to clear might tarnish the gold-toned accessories within the toilet so that they wouldn't have the ability to wash the tub. I required the cleansing completed the moment feasible when I was switching the secrets back again to the landlord 24 hours later. I'd attempted to obtain them in the future earlier within the week however they were all scheduled up. The repetition had informed me concerning the lock out charge and so I offered her a vital (because the home was vacant I noticed no damage) and informed her to truly have the products fall within the closed mail-box once they were completed. It was a Friday - I anticipated them to begin the job very first thing each morning. We went past Friday night about 5:00PM to have a look and make certain anything was ship-shape - the products were still there. We went past again around 8:00PM simply to observe that these were nevertheless there - used to do not need a great experience about that. The following day my partner went to the home to complete up some last second carrying and he named me to express the toilet was still dirty. I collected up cleaning materials and went to the home and within about 45 minutes I'd scrubbed anything along mainly simply applying heated water along with a sponge - additionally Kaboom toilet solution works pretty much. Note: I experience a poor back, sides, and legs which means this was acutely unpleasant for me personally - this is exactly why I employed MerryMaids. My spouse meanwhile had examined your kitchen and unearthed that while they'd washed the stove-top pretty nicely (the interior might have cost additional), they'd not set the burner bibs back. He discovered them in another of the drawers still moist.

On Friday I named and speech my discomfort and was associated with the client complaint office. After I informed the girl the toilet hadn't actually been handled she explained that it had been not required. I informed her that I'd particularly required both home and toilet sanitization deals. She set me on-hold and discovered the initial handwritten estimation after which apologized for lacking them. I actually donot mean to become unpleasant but why would anybody omit the toilet once the remaining home has been washed - would not an ordinary person ask questions. She agreed to have somebody return that day-to clear and that I informed her it had been too late I desired it-done a week ago. I had been amazed when she agreed to return the total amount which was believed for washing the toilet $62.00 - while I actually donot believe the reimbursement was sufficient it did come through. Nevertheless, I'll never employ MerryMaids again, or suggest them to anyone.


Offender: MerryMaids

Country: USA   State: California   City: Vacaville

Category: Shops, Products, Services

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