I ordered the Igia hair remover advertised on TV on 6/26/03. I was told the total cost would be $39.95 which I charged to my credit card. When I received the product the invoice said I owed $96.58! I immediately E-Mailed them (and never got a reply), and called the customer service center and was told there was a definate overcharge and to call the warehouse, which I did and talked to a very rude Rosie who told me there was no overcharge.
I told her I was returning the product immediately, which I did. She told me to write a dispute letter to IGIA DIRECT, INC which I did. There response was S&H not refundable (company policy).
When I received my credit card statement I was charged $96.58 to "Hot-Beauty Products" which I paid and expected $96.58 to be credited to my account. When I received the next statement they only credited me $34.20 from "Igia Beauty Products", a difference of $62.38, twice the price of the product.
Their ads on TV are very tempting, for $19.99 plus S&H you get this free and that free, etc. How many people have they totally ripped off this way? Please tell everyone not to order anything from Igia!
Thank you for letting me finally find someone to let me get this off my mind and for informing others.
On my next
0 comments