I bought a Croscill Fiji comforter, sheet set and decorator pillows. Most of the order was on back order but I was billed immediately. I was sent the wrong item, and I have not been able to make phone contact to discuss returning the item. Emails are met with an auto message and a "please contact us during business hours. If you are unable to get thruough please leave a message with phone number and we will call you back." Uh, there is no opportunity to leave a message and I have provided my contact number in my emails. The phones are always busy. Maybe a lot of unhappy customers are calling and that is why the phones are busy.
The shipping department is a joke. Wrong zip codes on packages. One package sent to Florida instead of Arizona. Customer service. Zero.
I will purchase a second sheet set and the pillows and towels from another company.
I would not recommend this company. Buyer beware.
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