Received call on 10-30 offering credit card with low rate. I did not have bad credit, just purchased a home. Told by George Brine at ext. 846 that $187 was for discounts. Verifier called to make sure info was correct, and when I asked to confirm the 9% interest rate, she told me she couldn't guarantee that. Therefore, I cancelled immediately.
Within five minutes, George Brine called me back and said if I had any problems to call him at 1-416-542-1611 ext. 846. When I didn't receive my card after the money was taken from my bank, I called again and again with the assurance it should have been sent to me, and they were calling Chase to see why the delay.
They told me they had placed it with Chase Manhattan Bank, (being a large bank) I didn't foresee any problems.
I received the Benefit Package in the mail, with a Book called "The National Credit Guide to the USA." The packet I received through the mail was worthless, for they are the discount company. When I called to speak with George, Steve the Supervisor, Al, and everyone else I spoke with after numerous calls, refused to connect me for "he is in the Sales Department" and the Customer Service Dept. Handles all calls.
I asked for the number of the Corporate Office, and they said they didn't know the number. I asked who paid their paychecks and a gal named Marilyn told me she didn't know, she just stuck her check in the bank. I laughed at her, and said "she has got to be kidding!)
After numerous calls, to just about everyone there, I finally received an envelope from Chase Manhattan Bank. It was an application for Secured Credit! Again the phone calls to Prime One, with no satisfaction.
Please, Please be advised, that I called Chase who never heard of Prime One, and they suggested I contact the F.T.C., and the New York States Attorneys Office, which I did. I also filed a complaint with the National Better Business Bureau, and the Federal Bureau of Investigation, New York Division.
Be advised too! That the phone numbers you dial to get in touch with them are not New York phone numbers, but Toronto, Canada., in which I incurred well over $100.00 in International long distance phone calls. At $. 80/minute, it added up. Therefore, I contacted my phone company here, and they are investigating the firm in addition to everyone else listed above. When I told the phone company of the Fraud, they are not going to charge me the long distance charges.
Prime One Benefits, including their other named companies, will delay the process until 60 days after contact. That way, alot of folks scammed by them will not be able to get their money back.
Go to the National Better Business Bureau website, and you will see ALL complaints submitted regarding this company.By the way... I emailed NBC, and CBS for investigative reporting. If they get enough complaints from us, perhaps they will do a story on these sorry people.
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