I had a residential move from one apartment to another which was a distance of 8 miles. I moved a bed, a wooden bookshelf (weighed approx 50lbs), an entertainment center (which was 3 pieces, 1 large, 2 small), about 30 boxes, two 25 inch TVs and a queen sized bed with was on a light metal frame.
The office personnel were professional, courteous, and I liked them. The moving crew, however, was awful.
The nightmare began when they showed up (on time) and nobody spoke English. The foreman took a walk through the apartment, I showed him everything that was to be moved. He appeared to understand. It later became clear that he did not. The other 2 guys came in to start moving and at first I was impressed with how quickly they moved my boxes. They really did SEEM to know what they were doing. The part where this move goes bad is when they took the glass doors off of my entertainment center and just left them at the old apartment.
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