Complaint / review text:
Regarding customer, Gary Kendall, Boise ID, phone number. Sprint Nextel Corp, Sprint Prepaid Group, and Boost Mobile LLC have unjustly turnedoff this disabled Veteran's phone service where the bill is current and paid. This disabled Veteran relies on his cell phone for contactwith medical providers and emergency responders - even the doorbell to hisbuilding rings through to his cell phone. He could not allow access to emergency responders even if he could callthem! His caretakers cannot let him know they have arrived at hisbuilding or gain entrance to assist him.
His doctors cannot call him to let him know when his nexttreatments are scheduled. Sprint/Boost's agent has failed to properly record thepayment. The Veteran's bank sent this automatic payment on time andcan prove it was delivered within the Veteran's contractual payment graceperiod. Sprint Nextel Corp., it's subsidiary Boost Mobile LLC, andit's local agent Unlimited Wireless LLC, have all been totally unresponsive tothis disabled Veteran's plea's for resolution and reinstatement of his phoneservice! Turn this man's telephone service back on and resolve yourother problem's without any more harassment of the Veteran!