The website advertises FALSE ADVERTISING. I bought a Diaper Bag and the website showed the WRONG diaper bag. I ordered it, 'thinking' I was getting what was shown in the photo. (I have PRINT-OUTS as proof of this.)
The owner (who name is AURELIA) was nice (at first) and told me that if I shipped it back, I'd get a refund. She did give me a refund for the 'product' only. HOWEVER, she also told me that I'd get a refund for 'shipping' costs.
I live in AUSTRALIA!!! Shipping the bag back to the U.S. Costs over $80. I mean, the company was AT FAULT for having the WRONG PHOTO of a product on their website anyhow. She sent me emails telling me that I'd get my 'shipping refund' and a check would be mailed to my Dad's house (in the U.S.). It's been OVER A MONTH and she ignores my emails now!!! I have PROOF, ALL COPIES of emails she sent to me (plus my emails to her) AND PRINT-OUTS of the WRONG product they have posted on their website. They fixed their website and put up the 'correct' photo of the diaper bag. But I have PRINT-OUTS showing they screwed up and now I have NOT received all my money back!!!
ALL I want is my 'shipping refund' back. Sheesh, they make ALL this money from all these diapers bags and they can't even give me my $80 some dollar check for shipping the product back to them!!!
Personally, I've already passed the message around about their company AND I've referred other websites to all friends, family and internet companies I'm connected with, to pass on the message that OTHER websites are Cheaper than they are and much more friendly.
I had no idea an owner (AURELIA) could be such a LIAR.
AVOID buying any products 'the Frog and the Princess' website and buy your Diaper bags and other products ELSEWHERE.
Do NOT buy any products, NOTHING from the frog and the princess. AVOID their bedding, baby gear, furniture, AVOID ALL PRODUCTS from them!!!
If you'd like to see PROOF of the emails FROM the Owner herself AND photos of the WRONG product they posted, you can email me at:
If they ever refund my shipping money, then I'll gladly remove ALL the posts I've listed ALL OVER THE INTERNET and I'll contact all people (including the internet connections I have) and tell them to ignore what I said.
0 comments