Usacomplaints.com » Shops, Products, Services » Complaint / Review: Mazu Publishing - Company did not refund the full amount of the money paid after material was returned. #64347

Complaint / Review
Mazu Publishing
Company did not refund the full amount of the money paid after material was returned

2 days after ordering the materials I decided to cancel the order. I tried to contact Mazu Publishing with no results. I returned their materials in an unused condition.

After contacting my credit card company, Mazu only refunded 25% of my money. My credit card company said that this was a sufficient refund after contacting Mazu Publishing.

They change the terms and conditions of their refund policy every month. At the time I was told I could get a complete refund. That has not happened. Very disappointing.


Offender: Mazu Publishing

Country: USA   State: Oregon   City: Hillsboro
Address: 5289 NE Elam Young Pkwy. , Suite F500
Phone: 5038444864

Category: Shops, Products, Services

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