I used the "free" edition of Turbo Tax. Throughout the process I was asked if I wanted to upgrade to "basic" or "deluxe." At all times I said "No."
At the end of preparing both the Federal and State return I was told that I had to either have the fee taken from my refund (for a charge of $29.95) or I had to enter a credit card. I wasn't told how much I was being charged or why I was being charged for a "free" service. I had to enter a credit card. The website gave me no choice.
I entered my credit card information and a few seconds later I received the emai belowl:
Order Date: January 29
Quantity
Item
Price
1
Turbotax online free fed non ffa ty2010 prep
$0.00
1
Turbotax online free edition ty2010 e-file
$0.00
1
Turbotax online state free edition ky ty2010 prep
$27.95
1
Turbotax online state free edition ky ty2010 e-file
$0.00
Subtotal:
Sales Tax:
Total for this Order: $27.95
Why am I paying $27.95 for a "free" edition?
I noticed when viewing other Turbo Tax rip off reports, different amounts were charged... Some higher and some lower than mine. Why?
This is a huge rip off!
$27.95
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