On December 21, my son purchased a gift certificate in the amount of $150.00, from Bellezza Salon/Day Spa, located at 27281 S. La Paz Rd. Suites A & B, Laguna Niguel, CA 92677. Bellezza Salon/Day Spa was at that time operated under the ownership of Mr. Paul Thomas DeSan. I was the recipient of the above-described said gift certificate, as it was a Christmas gift to me from my son. Despite the fact that according to California law, there are no expiration dates on gift certificates, this certificate expressly states an expiration date of one year from the date of issuance.
Since I am a person who follows rules, on December 5, I telephoned the salon in order to book an appointment so as to utilize the services offered with the purchase of the certificate. This is when I initially discovered the scam in progress.
On October 24, Mr. DeSan sold the Bellezza Salon/Day Spa, then moved less then one mile down the street to 23982 Aliso Creek Road, Laguna Niguel, CA 92677, whereupon he re-opened his business under the name of DeSan and Friends Salon.
Mr.De San is refusing to honor and/or refund the monetary value of gift certificates which are still valid.in addition, during my investigation of this fraudulent act, I was able to learn that there are countless numbers of people who have also been victimized by this scam, including the police officer who came to my home to take my complaint against this business. Last year (December), this police officer also bought a $150.00 gift certificate from the Bellezza Salon as a Christmas present to his wife too.
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