Bought Fresh dryer from Sears - shop marketing for Work day free delivery. Dryer shipped and not worked correctly had technology.in after getting entire dryer aside and created telephone calls recognized - required FRESH thermostat, which he requested stated might obtain 10/9/10 via advantages and he planned appt with technology in the future in about the 12th to set up - however it never came but still has not. Through Customer Support and technology. We were informed if it didn't appear phone Customer Support to stop follow-up support phone (technology arriving to set up) of course if we would like demand to possess dryer changed (the client support representative on this telephone call recommended it) we'd that choice as dryer was fresh and not worked precisely - IT WAS PRESENTED TO US BY SEARS EMPLOYEES, Dryer nevertheless under shop guarantee during all of this. On telephone 40 units (10/9/10) with First INCOMPETENT representive trying to set this up loses me while connecting me with delivery AND DOES NOT CALL-BACK!!! I'd TO CALLBACK THE 800-NUMBER AND BEGIN ONCE AGAIN having a new repetition. Since NO records were on consideration about something!?!?!? About The telephone over one-hour this time around was not positive about installment when I had somebody deploy very first time and wasn't provided time for you to contact to determine if available. I had been being billed for installation and shipping (why must I spend shipping at-all - if first one worked precisely I'd not require a different one sent.) Day of shipping I've somebody who may deploy I contact 800-number at 8:00 am, - in the beginning can't locate something on program. Subsequently provide me difficult time about cancellng installment that they inform me isn't actually on the program however they are getting me! $189.89 - after much misery I break up into holes for that horrible method I've been handled in addition to my 77-year old mom. She's been about the telephone with this specific aswell and waited all day long in the home for that repacement component which never came. I'm calling from function, my mom is house with visitors today banging about the doorway for that dryer, simply to substitute dryer they advise my mom they're to not install something. I'm finally informed Sears will attempt to prevent the installment FEE-ONLY of course if the group comes to set up change them away, no group actually came incidentally. Meanwhile I'm nevertheless to become billed the shipping charge and duty? Around this publishing (11/13/10) The dryers have now been changed (11/12) but I'm still waiting to become acknowledged the installment charge with no one may even examine the shipping charge being corrected. Our mom is BODILY SICK OVER THIS when I create this. Which upsets me even more. This really is terrible I'm at my wits end in regards to what to complete.
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