Complaint / Review
National security enforcement training center
Guardcard Company takes your money, then never is able to be contacted for questions or problems

I used this company back in September to get my online guard card. Took the course, completed it, and then had to wait 4 days to get an email response with the completion information. I am attempting to complete module II, and went to the website after not being able to contact them numerous times for information related to this by phone, or email. I registered again for the special combo course they are offering, and paid my $100, and finally received an email to log in to the course. I already completed module I, and attempted to login to module II, and it tells me that I need another password, which they didn't send, and was supposed to be included in the cost. I have tried emailing, and phone calling, and get no response from these folks. The firearms portion of this training is just a pdf book they tell you to read, and then contact them to go to Cypress for the test and range training. This was not specified in the promotion. So, now I am trying to get ahold of these folks, 3 hours worth, this morning, and no response to voice mail, email, or answering the telephone. I am really beginning to think this is a serious ripoff.