Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dutygearstore.com - Aspire Sales LLC Horrible Customer Service, Bait & Switch. #616239

Complaint / Review
Dutygearstore.com
Aspire Sales LLC Horrible Customer Service, Bait & Switch

Facts:

10-03 - Using dutygearstore.com's web site, I placed an order for one Benchmade 5000 Presidio ComboEdge / BK1 Coated Blade / Black Handle.

10-04 - Using dutygearstore.com's web site, I canceled the order. I tried calling the store many, many times and never got an answer.

10-05 - I received an email from [email protected] informing me my credit card was charged and "was expected to ship from the warehouse within the next 24-48 business hours, unless it is a backordered item. Sometime due to high demand we have back-ordered items and they are then ordered direct from the manufacturer and are shipped direct to you to cut back on time."

10-05 - I replied to that email, reiterating I canceled the order.

10-19 - I received an email from [email protected] detailing the UPS tracking number and expected delivery date of

10-22.


Offender: Dutygearstore.com

Country: USA
Phone: 5614276877
Site:

Category: Shops, Products, Services

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