Disputed Charge Bargain Bloodhound Order #17284
After trying to call them 2 times on 8/9/10 and leaving a messages. They didnt call back
On 8/8/10 my husband Tom called and left a message. They wrote this to me. Saying they couldnt get through to my email. But they could. All we wanted was to talk to someone.
Hello,
Attached is a copy of an email we sent earlier today. Your ISP Cox has bounced all emails sent to you so we are emailing you from an alternate account. You may reply to [email protected] or [email protected] (the Yahoo email address this email was sent from is not monitored)
Thanks,
Todd Switzer
BargainBloodhound.com
[email protected]
Forwarded message
From: Amy
Date: Mon, Aug 9 at 7:44 AM
Subject: Re: Delivery
To: Thomas E < @cox.net>
Hello,
I apologize for the problems you experienced with the fulfillment of your order #17284. You may return the incorrect model for an exchange by filling out our RMA return form.
Thanks,
Amy
Customer Service Bargain
Bloodhound.com
From: Thomas E [mailto: @cox.net]
Sent: Saturday, August 07 1:32 PM
To: 'Todd Switzer'
Subject: RE: Delivery
Hi Todd, there has been a mistake in our order, we ordered the 1928 White & Blue Ford Model A Standard Road Car Model: JLC1727-WBL as a gift. The problem is we received the 1928 Cream Ford Model A Standard Roadster Model: JLC1427-CRM instead. How can this be resolved?
From: Thomas E [mailto: t. @cox.net]
Sent: Wednesday, July 28 8:58 PM
To: 'Todd Switzer'
Subject: RE: Delivery
Thank-you.
Paula
From: [email protected] [mailto: [email protected]] On Behalf Of Todd Switzer
Sent: Tuesday, July 27 8:57 PM
To: @cox.net
Subject: Re: Delivery
Hello,
Thank you for your order. The estimated delivery timeframe to 32958 for this order is mid-late next week (8/4-8/6). This item ships directly from the manufacturer (located in Florida) and they usually ship 2-5 days after receiving our orders.
Thanks,
Todd Switzer
Customer Service
BargainBloodhound.com
On Tue, Jul 27 at 8:33 PM, wrote:
=
DEPARTMENT: Bargain Bloodhound Toys Live
HOSTNAME: ip68-224-201-106. Ri. Ri. Cox.net
REFERER: http://www.google.com/products? Hl=en&q=Model: JLC1727-WBL&um=1&ie=UTF-8&ei=Z3VPTJ7BEJTGsAOBrKmyBw&sa=X&oi=product_result_group&ct=title&resnum=3&ved=0CCkQrQQwAg
=
Name:
Paula E
E-mail:
@cox. Ne
Subject:
Delivery
Question:
After checked out I did not get a expected delivery date for my order. This is a birthday gift for my Dad. Can you please send me the delivery date.
Thank-you!
Paula E
860-xxx-xxxx
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