Usacomplaints.com » Shops, Products, Services » Complaint / Review: Ebay - Long Phone Waits Over Five Minutes, Gave Up and Canceled Account. #609952

Complaint / Review
Ebay
Long Phone Waits Over Five Minutes, Gave Up and Canceled Account

Anyone contemplating using EBay must consider the very poor customer service. If you call for help, you will be on the phone for a consider amount of time. When the phone message says "The wait will be longer than 5 minutes, " they mean it! I finally hung up and canceled my account. Good customer service drives a good company. This company has the money to hire more customer service people. They choose instead to lose business. I would avoid EBay particularly if you are a new seller and want some help setting up your account.



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