These people were all very nice on the phone and in person when I was still inquiring about their service. But all changed as soon as I made my payment. Suddenly, this Brandy Moss charachter showed herself to be one of the rudest, most deceptive and inconsiderate people on this planet. I couldn't believe what was happening to me.
I had an important project due that she/they assured me they could handle and deliver on time. But even though I wound up giving them much more additional time and paying more than they'd quoted me initially (because they had me desperate), they still got every single thing wrong, didn't care or even bother to get anything right, overcharged me, would take no resonsibility whatsoever, got increasingly belligerent, began avoiding my calls, kept demanding more money, etc., etc. When I finally decided to bypass this Brandy Moss character and talk to a manager, she went and got this Bill Harris guy who wound up being a clone of her. Their behaviors were so identical that I realized their attitudes were company policy. How they handled my account, i.E. What they did to me, was so horrible that it definitely ruined my event, and almost did the same to my writing career. I got the impression that there were other "social" factors going on with these people who live very very far outside the city of Atlanta, but I just couldn't say for sure. Either way, their behavior and demeanor were so malicious that I was wondering how in the hell people like this stay in business. I got my answer the next time I was forced to make the 50-minute trip to their office... They were out of business. Actually, they apparently just moved around the corner and changed the company name to this "Market Source, Inc." nonsense, kept the same horrible people, and just hoped no one would notice.
I just hope anyone reading this doesn't fall for their costume change. This all happened about a year ago, but I've never been one to ever complain about stuff like this or even take much time to deal with it, because I'm just too busy. But when I got a call today from that same Brandy Moss person, telling me about her "new company" and then having the nerve to try to sign me up again (she apparently didn't realize who she was talking to and even asked me to remind her about what happened), I knew I had to say something, because these people are apparently not out of business like I thought. They've obviously set up shop again, and have begun looking for some new victims.
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