I placed an order for pool parts on 6/6. After receipt, I realized I ordered the wrong parts. I contacted Intex to get return instructions and on 6/29 I shipped the items back via UPS, tracked the order and it was received by them on 7/5. I contacted them a week later to check the status of my ...
In mid June I ordered replacement Leg & Beam joints for my Intex 15'x48" above ground pool. After giving them the date of purchase, place of purchase, & UPC# they told me which joints to order. About 2 weeks later the wrong parts arrived so I immediately contacted them about this & ...
We bought an INTEX easy set up 15' x 42" above the ground pool from Fred Meyers on sale @$159.99 tax in July. When we set it up in early June it developed "pin hole" punctures - to date about 10 - 12. Also the blow up rim around the pool does not hold air and we cannot find a hole to ...
We ordered an Intex pool (18'x 52" with sand/saltwater system) from Meijer but sent directly from Intex California (for $201.) During assembly it was obvious one of the 18 horizontal supports was missing, making assembly impossible. We contacted Meijer and after 30 minute hold time also ...
I placed one order through the website, received two confirmation emails w 2 seperate order numbers. I called numerous times and sat on hold for 2 hours and never got anyone on the phone. The other times I called it says "all operators are busy due to high call volume. Please call again. ...
We bought a fresh Intex Excursion 5 individual vessel collection - First use on river just before our large yearly holiday and also the oar broke. The inexpensive plastic sleeve crumbled and smashed off — no method to repair it. Once we are familiar with these kinds of rafts it was obviously a ...