On December 29th I called Taxmasters, to help with my tax filing, I haden't paid taxes since although I had filed those years since, I needed them to be ammended, form 2003 and 2004.
I explained to a very nice woman I needed these years ammended, and an offer in Comprimise, done for 2003 through 2009. The contract she faxed me didn't reflect what we had talked about, I wrote in the changes, and like an idiot I signed it.
After faxing all my copys of returns and all paperwork for 2009 I wated 30 days, and called to get my status, they were in question, they had never received any fax from me. This was the begining of a nightmare, in which I talked to a different person every time I called, nobody seemed to know anything, and I was never apointed a person to handle my case.
I wrote and letter, and an e-mail stating i wanted to cancil my contract and get my money back, they e-mailed me and said wait 4 to 6 weeks, and of course I never heard from them again.
I filed a complaint with BBB, and 2 day later they sent me an e-mail saying they would help me but I had to cooperate with them. At 1 popint they sent me a letter saying I didnt owe any money to the IRS which would be great but I know its just not true.
Please help me get my money back from these crooks, they just sent me a letter asking for opaper work, for the years 2004 through 2009 which I dont have, and I had given them all I had in december.
I could go on and on. There BBB rating is "F"
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