Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sentry Insurance A Mutual Company - Bob Ballard Bad Faith claim handling practices. #591157

Complaint / Review
Sentry Insurance A Mutual Company
Bob Ballard Bad Faith claim handling practices

Sentry Insurance uses bad faith tactics is administering their Workers Compensation Claims. I was injured on the job on October 14, and treated in the Emergency Room twice resulting from a head injury. I was off work for two months and diagnosised with Posttraumatic brain injury syndrome with headaches, dizziness, tinnitus, cognitive dysfunction, and vestibular dysfunction. My claim was assigned to claims adjuster Bob Ballard at Sentry Insurance in Stevens Point, WI. Mr. Ballard took my initial report of injury and then assigned my case to Constance (Connie) Carter a nurse case manager at the Alaris Group to manage my medical treatment. Connie began playing doctor by deciding what evaluations I needed. She would not approve any treatment that was recommended always stating she needed more information from the doctor before approving treatment. She then went on to complicate the system by stating the doctors where not returning her calls, and even contacting different doctor office locations where they didnt have a record or knowledge of me.


Offender: Sentry Insurance A Mutual Company

Country: USA   State: Wisconsin   City: Stevens Point
Address: PO Box 8032

Category: Shops, Products, Services

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