We were going to use this company to print business cards—we had them send us a proof with the understanding that they had a certain type of card stock we wanted. We later found out that they don't have a printer that can print on that type of card stock so we had to settle on another stock—when the company sent us the proof we noticed their price was about 3x the amount we found online so we canceled the order. Our company was later charged $45.89 for the graphics work even though we were never told there were charges for doing a proof—I might add that the other local printers don't charge a graphics fee. This company refuses to credit us for this charge.
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