Usacomplaints.com » Shops, Products, Services » Complaint / Review: Marcus Evans - THG, The Hospitality Group, ICM, International Championship Management do Not work for or work with this company if you value honesty. #577991

Complaint / Review
Marcus Evans
THG, The Hospitality Group, ICM, International Championship Management do Not work for or work with this company if you value honesty

Marcus EvansSummits, New York and Chicago office:

You tell me whatit says about a company with 95% employee turnover and is the #1 most trashedcompany on sites like this! Literally atleast 95% of all sales representatives quit (or just do not return from lunch) within the first day to 3 months of the job. Many many leave during their first weekof training once they are handed their sales scripts, which include an urgencystory (lie / fake reason about why we need a buying decision within 24 hoursbecause one of our existing clients transferred off (lie) or became insolvent and hadto back out of the event and has forfeited their deposit (lie) which can be appliedto the next client who books on). There is never anevent that you are pitching at an original price. The real price of the eventis the price we pitch as discounted. There is never a company who hascanceled their reservation. This pitch is used only to create false urgency. You will also be instructed to tell the person you are talking to that this isthe last time this product will ever be available, and that multiple othercompanies are looking at this availability right now. Most calls begin with sales rep sayingthat she is with a different, fake, made up company/division/department/group namebecause the rep will usually be hung up on or yelled at or never be able to sellif rep says she's "from Marcus Evans". Or rep will do this to sneakily get cellphone numbers of CEOs so they can pitch without the personal assistants gettingin their way. If caught, rep will explain this away by saying that that is thename of her division / department / event. The best liars get promoted tomanage their summit. They tell personal assistants that they are with a bigfamous company (like Goldman Sachs is used a lot) to try to intimidate the assistant into giving the sales rep theboss cell phone number! The upper management and CEO encourage this and teachthis and even recommend finding their home phone through Yellow Pages andgetting the boss cell phone from his wife or husband who is home! Every 3 weeks, another gang of new hires fills the warm empty seats of those who quit or were letgo the week before. Every 6 to 9 months, there is an entirely new salesforce/office. A manager told me this and also told me the "dumbest people do thebest" there and that great sales people dont work at Marcus Evans. Because of thisunbelievably high turnover (higher than even a normal, highly aggressive sales job) once reps come to realize what type of job they have landed or been tricked into accepting, all sales reps inoffice are new and green and not savvy on the high-pressure calls so reps aretold to find any reason to transfer the call to the closer manager, or as therep tells the prospect, the event director who is more knowledgeable aboutyour question or about the event who JUST HAPPENS to be in this office today. Or rep schedules follow up call for laterthat day when the closer manager will make that next call. Be careful if you are a prospect/prospective client of this company: theclosers are very highly trained daily on how to use the right combinations of vivid words and play with your emotions and your competitive nature to get you to buyon emotion and not with your brain or logic. Many times itwill be Marcus Evans CEO (yes, Chief Executive Officer) who the rep withtransfer the call to! Or the British CEO Theron Buraway will do the follow up call when it isdecision time, and the CEO will try to explain that the rep who started theconversation isnt available for the follow up (LIE). Yes half of the CEOs jobresponsibility is to travel to his various offices to follow up on his entry-level salesreps cold calls and he will make you believe that he cares about your company through asking about your revenue model and your ideal client (TRICK ALERT)! This man has read everything out there on how to close you and he forwards his readings to his managers and sales reps. Why would an entirecompanys worldwide policy be to not allow any clients more than 24 hours tomake their buying decision? Because they dont want you to have enough time toeither contact your colleagues in the industry to ask for their insight OR todo your research on the company and find postings like this which are on many scam websites. I believe that the company now has even been pressured to (1) create summits or conferences about anti-scam prevention but this is only so that when somebody search engines the words "marcus evans scam", that their own links for this summit is what comes up as the result first! Think about how much money they are investing into this! And (2) marcus evans has been pressured to create what i believe are fake blogs about the company so that these results come up first in search engines in stead of all of the negative postings around the internet about the company. Keep scrolling to search page 2 and 3 to read the truth. Thank God for theinternets ability to empower everyday users and spread opinions and open upcommunication and broadcast them on a global scale. Help put this company inbankruptcy again by not adding to their revenue! To add even additionalpressure on the prospect, the rep will also have to name drop competitors ofthe prospect that the rep claims to have calls scheduled with that afternoonwho are "very interested in taking this last (LIE) spot" (LIE). They have found this to workquite well. All business books say that trust and honesty are the foundation ofa business partnership but with Marcus Evans, the first line/sentence ofcommunication between the prospect and the sales rep is a lie. It is only amatter of years before a companys clients will start to talk with each otherand find out that their relationships all began with cold hearted lies. At theevent/summit/program, clients can easily ask if the other was initiallyapproached with some weird urgency story and we had to decide within 24 hoursor that same day. If this objection does come up during a call, the reps andmanagers are only trained to say that makes sense because the only time whenwe have an opportunity to bring on a new client is when this rare situationdoes arise like a client transfer off or dissolving client (LIE). And then the repquickly gets right back into the pitch and makes you forget about yourobjection. Every businesspersonknows that an important sign of a companys quality is its turnover rate sowhat does it say when a companys turnover is most likely between 90% - 95%within the first 6 months of an individual employees employment. What doesthis tell you about the company? And the reps that do the best are the onesthat are dumb as rocks and do not know how to have a business conversationbecause dumb idiots just stick to the written script and questions that themanagers handed us. When you do eventually receive your multiple cold calls per month from Marcus Evans, if you want honesty from them and if you want to throw awrench in their plan to close you today, then when the rep says he is going totransfer the call to a manager or director who happens to be in that officetoday, refuse, and demand to stay on with the rep. She will not know how toclose you. Shell stutter and mumble. If she began the relationship then sheshould be your contact person, right? The availability/service will still beavailable next week, even if they refuse to sell it to you in a week, it isjust to support their story of lies. Next week, a different rep maybe from adifferent office of theirs will probably cold call you with the sameopportunity so you can just buy then if you want time to decide. Or ask the rephow long she has been with the company. Or ask the manager for the companysturnover rate. And ask them what the name of the client is who transferred orbecame insolvent. Theyll probably say that they cannot reveal such confidentialinfo as Im sure you would appreciate if you were that client shell say toyou. Tricky. The New Yorkoffice is run by a master closer / strange one-interest character who spendsall of his off time obsessively reading books on sales and sales concepts andhow to trick his targets into buying things and how to manipulate his targetsemotions so that they do not use logic or cost-analysis or just look at thenumbers. The New York office General Manager is most likely your contact if youare a client of the NY office because every rep has him do their follow up calls to close you. He favors a small number of his favorite repsout of all of the reps in the NY office and he coaches them side by side whileyou are on the phone with the rep. If you receive a call from them, you aremost likely being listened to by an average of 3 other experts who are tellinghim what the best things to say are in order to sell you on buying right thenand not tomorrow. Im not sure if the CEO knows but the NY GM also only hiresphysically attractive people and shadily disgustingly propositions many of themfor sex at after-work functions and many of the times he is successful, probably because the womanthought it may help her career. This seems to be the only way he sleeps withanybody through his power. If for somereason you do like the sales model that Marcus Evans puts together, and if youdo value honesty in business relationships, then I recommend that you turn toone of their few competitors, including IQPC, Connex or Richmond Events, all ofwhich will give you as much time as you need to make your careful decision andwill be honest and ethical with you. Again, the CEOs and GMs main job functionis to do follow-ups on his brand new entry-level sales reps cold calls.


Offender: Marcus Evans

Country: USA   State: New York   City: New york
Address: 140 E 45th St, New York, NY
Phone: 2129833500
Site:

Category: Shops, Products, Services

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