Complaint / Review
Dex Media
Embarq renewing a contract without permission

I advertised with Dex last year and had ZERO response so I was not going to renew my ad with them this year. I received the same proof in the mail but did not retur it or give instructions to rerun it. Dex ran the Ad without my permission then billed me for it.

They claim that it was in my original contrat that I must send then a letter stating that I did not want the ad ran to cancel this. Since when do you not have to get permission to run an ad for a business, I advertise in Two other Phonebooks in my area and have to sign a new contract each year.

This is a Rip Off and I promised Dex that I would share my experience with everyone I know.