I advertised with Dex last year and had ZERO response so I was not going to renew my ad with them this year. I received the same proof in the mail but did not retur it or give instructions to rerun it. Dex ran the Ad without my permission then billed me for it. They claim that it was in my original ...
DEX is trying to charge me for being in the phonebook even though no one signed any contract for this. They say they have a verbal one but cant provide it when requested. DEX put us in the phone book in a city hours from us, put us in a catagory of which we do not have any part of, and when they ...
Dex media not once but twice has violated the very contact they make you sign when you do business with them which has significantly hurt my business over a period of over two years and finally put us out of business.in 2006 - 2007 the misprinted several things in my add, when I complained I was ...
In January I entered a one year agreement to purchase IYP listings in two markets from my Dex Media Representative. These were 21.00 per ea per month. The 12 months of the contract expired in January and I assumed someone would contact me re: renewal of my ads, which is usual and common practice ...
In early October, I found out 4 of my Internet ads had changed. Dex later admitted it was due to upgrades in their system over the summer and neither I nor they know exactly when the ads changed. They listed my long distance business number rather than my local market exchange number and one ad was ...
I've noticed, and am one, that after obtaining the annual telephone call from Dex for orange guide marketing and informing them you did not wish to accomplish it again, they place you by any means, bill you and let you know about some mystical 10-page agreement that's not authorized which you ...