Usacomplaints.com » Shops, Products, Services » Complaint / Review: Publishers Guide - Numerous names Deceptive sales practices selling magazine subscriptions. #570490

Complaint / Review
Publishers Guide
Numerous names Deceptive sales practices selling magazine subscriptions

In late September a very high pressure salesperson called me about signing up for reduced rate magazines. The sales pitch was very fast and sounded like a good deal. When they told me I needed to speak with another person (and this was recorded) to verify my information, she spoke as fast as an auctioneer and you can barely make out that the lady said it would be a total of 1477. It sounded like $14.77, NOT $1,477! When I came home from college in November I noticed on my bank statements that there had been several charges for $57 for October and November. I immediately called the number on my bank statement and was told this was my contractural agreement. I am an 18 year old college student without the income to pay this. I tried to cancel and even got my parents involved. They kept saying they would have a manager talk to me but they just kept passing me to other sales people and refused to refund my money. I cancelled payment from my bank account but now they are hounding me for continued payments. I have tried everything! I recently filed a BBB report but Publishers Guide has over 100 outstanding complaints and a D - rating for non-resolution of complaints. I also filed a complaint with the State Attorney General's Office in Florida. This is very easy to do online and I am waiting to hear back from them. If enough people file complaints for deceptive sales practises, they may be able to shut them down. However, I am sure this company has operated under several other names and could care less if they need to start over.



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