We saved our home with PODS in Riverside, CA for 2 decades throughout a transfer from another condition. We bought our very own insurance for that home because it was equal to or much better than the insurance they provide through among the excellent insurance providers out ther... E. USAA We settled them to consider our home from our house shop it in the things they stated could be safe, dried, along with a temperature-controlled atmosphere. We decided to the standard indemnity term and storage at your personal risk conditions. Nevertheless, 2 yrs latter whenever we exposed the unit, it'd cut smoking harm because of commercial smoking from vans or even the equivalent, temperature harm to products and home close to the the surface of the unit, and had obvious indicators of water harm to the unit which was not there whenever we began the agreement. Additionally several products despite the fact that guarded had simply been banged-up seriously beyond regular storage and transport.individual insurance doesn't protect for commercial smoking or transport harm only fireplace and unintended or robbery. They observe these problems as problem with companies and providers. Nevertheless, we delivered them images of the cut harm to our POD outside unit which obviously exhibits they mishandled the system. There have been openings on the exterior of the system that smashed and broke the interior timber surfaces. Architectural supports were jarred from location. The top had water dirty depressions more than 3 legs in dimensions and also the spring program on the top was smashed and bent. The rivets that secure the efficiency round the the surface of the device were jumped out, damaged or absent. They're not forthcoming by what occurred towards the device in addition to where it had been truly saved. We'd dark smoke like substance layer exactly what seeped under protective plastic about the furniture, timber furniture had indicators of top falling wherever uncovered and temperature harm to leggs, recording practically dissolved and damaged on the top containers and posts, candles altered and turned like walnut woods and also the dents and scores towards the furniture despite the fact that guarded by towels were from the regular. We delivered them pictures, had insurance adjusters emerge and appear and delivered the reviews. The final outcome of analysis is the fact that they didn't shop the system as guaranteed within their agreement around and therefore are currently standing behind indemnity conditions to express they're not accountable when obviously they don't manage individuals home within the method and treatment by which they promote and guarantee. They never bothered ahead around and appear in the harm why the system was around for over per month and during our criticism. Customer support didn't appear thinking about fixing the problem. They didn't return calls the very first or second-time and needed to be approached many times before any reaction. Lastly per month later they simply requested for many pictures. Ultimately all-they needed to state was they're not accountable and refuse any declare that we've and also have provided no sensible reduction to assist protect the price of fixing and sometimes even washing our home. We're really unhappy. They got a of $187.00 per month for 2 decades and we were caught with broken home because of their neglect and capability to precisely shop our belongings how they claimed they'd. Really shady, reckless, and reluctant to assist or display they actually care. Tenants and movers BeWare!
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