We purchased NADN's 3 year program for tax preparation services. We sent our w-2's and all paper work to them in mid-February and did not hear anything from them until the beginning of April when they filed an extension for us.
When we finally did get our return back we owed $800.00 to Federal and $600.00 to the State. The main reason we enrolled in the program was because they promised that they knew all the loop holes and they could guarantee a refund.
Upon closer examination we discovered that they did not even add our income properly and had actually increased our annual income by $5,000.00!!! Now no one will return our phone calls and of course there is no refund in sight.
I could have saved myself alot of aggravation and money had I just used my local CPA.
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