Usacomplaints.com » Shops, Products, Services » Complaint / Review: Rooms to Go - Customer Service. #547352

Complaint / Review
Rooms to Go
Customer Service

I had been simply approached by Areas Togo support division plus they Terminated my visit! I've previously waited 14 days to get a support technology ahead out and appear at my couch. The couch is SIGNIFICANTLY LESS THAN ANNUALLY AGED and currently it's wearing down. The part of the cussions are crumbling and also the first specialist promises this issue is deterioration. We've 2 older kids who don't join the couches or abuse them by any means. When the couches I bought can't handle this sort of use, the standard and consturction is substandard. I just had the couches for six months once the issue seemed. I talked using the customer support representative. And all she can do was appologize for that glitch. Well, perhaps she must apologize in my experience and my company for not pursuing through on the visit which was planned 14 days before. Furthermore, the good woman (HA!) stated that I will schedule my visits on times that I actually donot work and so I could be in the home without troubling might work routine. I actually donot learn about you, but I've a Mon-Friday work 7-5. You'd believe CUSTOMER-SERVICE might wish to focus on THE CLIENT! I can't state that I'll not purchase from Areas Togo again. Our potential connection with this specific organization is likely to be based on client providers capability to repair the sofa issue.


Offender: Rooms to Go

Country: USA   State: Texas

Category: Shops, Products, Services

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