This company contacted us via phone and after telling them we had tax attorneys working on our problem since April the pressure started. They promised they could have a resolution in 30 to 45 days 60 max for the fee of $11,000.00 which they wanted in 2 payments and we agreed to 4 pmts. Of $2,750.00 each. The first came out immediately on Dec. 18. They emailed the appropriate forms to us, Power of Attorney, application, etc. The next draft 12/29.
On 12/31, we received the Power of Attorney back from the IRS, Clear Creek had dated our signatures 12/18/08, and their signatures 12/21/09. On 1/4 we received the Power of Attorney back from the NC Dept. Of Revenue, because Clear Creek did not date it at all. Talk about incompetance. If they cannot get the dates correct, how can they work on a $400,000.00 Tax Problem?
By this time the 3rd draft was about ready to come out of our checking acct. I immediately after receipt of the revoked Power of Attorneys from the IRS and State wrote Clear Creek a letter telling them to not debit any further funds from our acct. That they did not correctly fill out the Power of Attorney and pointing out the mistakes they made. They did not have any right to do anything else with our case. I received a call from the attorney and she told me they had caught and corrected the date, not according to the IRS, and that they had already done a lot of work on our case. I told her their services were no longer needed, read the letter again please. They then had their administrator call me who was very uncooperative and insisted they were going to continue to work on our case, and I told him no. He actually argued back and forth with me like a child that they could solve the tax problem in 30 to 45 days, I finally hung up on him! Well guess what, there have been two more drafts, 1/4/10, and 1/10/10 both in the amount of $2,750.00 each after I specifically put in the letter to Clear Creek if they tried to debit or change amounts to debit our account that our attorney would be involved. DO NOT, I REPEAT, DO NOT give these incompetent people your checking account number.in fact, I would run the other way if they should call you. The only thing they did for the amount of $5,500.00 is send us a breakdown of the taxes due which is Public Information, and tried to tell me it was info they got from the IRS. They had no Power of Attorney with the IRS to give them any info, but at that time I had not gotten the letter from the IRS showing their failure to fill out the Power of Attorney incorrectly. Sorry I wasn't born yesterday, but I feel like an idiot that I let these people take advantage of our company.
Pushy cold calling telemarketing, lying, stealing, cheating, incompetant, are they even legitimate company. Can you believe they are actually listed with the BBB? They have a B - rating, which doesn't make me feel any better. If these people had any heart at all, they would refund the $5,500.00 they got from us during the time they had no Power of Attorney over our tax matters. Yeah right, dream on.
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