I placed an order via the internet in the first week of December for a pair of Uggs slippers, and the company confirmed the order and indicated they were shipped. After waiting for their arrival and missing Christmas, I sent them an email yesterday, 12.29.09 asking for status. This is the reply.
Sorry, i have checked it, we don't have this shoes in stock, and we have applied to refund you the money, you can check it, thanks so much.
12/29
This order has not arrived. Please tell me the shipping and arrival status immediately!
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