In July of I ordered a group of three magazines from these people. While their paperwork clearly states it may take 60 to 120 days to begin receiving magazines, as of December 28, I still have no magazines. I have made NUMEROUS phone calls to customer service (most of which went straight to voice mail and remain unanswered) but no one seems to be willing to take ownership of the situation and resolve this matter. Crystal Harris was the young lady who placed my order on July 23, but now can not be reached. I have subsequently spoken with Kelly, Tonia, Shirley and Debbie Turner. Ms. Turner said she would gladly send me the magazines but, of course, would need to send substitutions as my original choices were no longer available. This company's customer service department has been shameless in their disregard of my numerous requests for a return call. And it appears that the main phone number for National Publishers, Inc. Has been disconnected. Hmmmm... Wonder why.
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