This place is a waste of time, a waste of money, and a major headache. I was guaranteed that this would work and that it would not hit my credit, well it hasn't worked yet and it has hit my credit. This place is very unprofessional, it is a small little building with a few offices and a dirty smelly bathroom.
As soon as you walk in, you feel out of place. There are two old couches that look like they came from a dumpster, seriously these couches are like 100 years old and they smell. It REAKS HORRIBLE in there!
Smells like someone lit a carton of cigarettes and just left them to burn inside the building, that or they sprayed cigarette air freshener. The two ladies (well I cant even call them ladies more like trailer trash hood rats) they would both go on their little breaks and smoke right in front of the entry door and one of them was PREGNANT! Pregnant, belly showing, piercings all over the place and a cigarette in her mouth just puffing away (Feel bad for the baby, seriously WHO DOES THIS?!).
By the way those two ladies were both fired for stealing the little bit of money that Ken Volk seems to also steal from his clients (now you know where they get it from). Then he hired another lady (also trailer trash white w / nails longer than my fingers), she too smokes, isn't prego but is no better than the last two. I have to say the only decent looking person there is Jesse (if he's still there, haven't seen him in a while).
Also, he has like old newspaper articles back from when his business was probably doing good. I do not see not one recent article on his 'wall of fame.' That shows that he hasn't done what he says he does in a long freaking time. Seriously who cares about what happend 5 years ago, I want to know how well you're doing now.
I paid them a portion of my rent and had to pay a process server to deliver the "initial ordeal" and the keys. Since then I've had to visit the post office on 10 or more different occasions to send certified mail return receipt to the apartments, the apartments attorney, the apartments collection agency and also (since its on my credit,) the credit bureaus. (This costs money.!) Let's not forget the gas I waste to get there.
This place has lied to me, I would have been better off at the apartments. Every time I call there I feel rushed, like they don't want to talk to me, they just want to get you in there. If you ask to speak to Ken, they tell you that he's with a client, is busy, is not there, or simply he doesn't take calls. (Who does that, if they were legit they would be more than glad to assist you over the phone.?!)
Oh ya and when you're sitting in the couch just waiting to be called in to the "receptionist office/s" (which by the way never happens, you always have to barge in there) you can hear the lady telling the people on the phone the exact same thing that they told you when you asked to speak to Ken, but get this Ken is there, he's either with his daughter, getting water, or outside about to take his precious bike on a cruise.
They tell you that everything is going to be fine, that they get these types of letters all the time. They will work on it and get everything taken care of. They set you up with BS appointments, (which you always have to reschedule for one reason or the other).
Do not go here, it's a waste. Wait it out, and if you are that desperate to get out then hire a lawyer, I would rather have a debt with a lawyer and pay him/her in payments rather than having an outrageous amount of money on my credit. And if Ken decides to do the whole rebuttal thing, that's fine, but don't waste your time reading it you're going to get lost by all the fancy words, the long paragraphs, and the extensive amounts of laws that he uses. I'm just keeping it real.
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