A-Blue Knight, Inc also known as Auto Transport Specialist operating under business 1-800-804-4195, fax 516-628-8024 and address as 57 Ira Rd Syossest, NY 11791 has failed to reimburse my account for fraudulent removal of funds.
Original contract was made between ourselves to ship my vehicle to Arizona. This agreement was to be funded by an electronic draft from my account for a one-time fee of $750.00. The company was authorized to pull from my account Check # 190 for the amount of $750.00. On August 12 check #190 was drafted for $750.00 plus an unauthorized withdrawal of another $750.00 on check number 290. After multiple attempts to reach the company, I informed the company of the double draft and was told a refund would be issued. A refund was not issued leading up to the scheduled date of the car transport service. I then called and informed the company of their failure to refund the amount and due to their lack of service I was cancelling my contract with them and expected a full refund. I was informed Marguerite Cermola would return my call. Marguerite never returned my call or subsequent attempts to obtain my refunds.
Follow-up attempts to collect were made by my son. Here is an account of his attempts to collect:
- The 1st attempt on Sept 29th: Called office, referenced account/invoice number 08040, explained refund expected and was told by receptionist needed to speak with Marguerite Cermola. She was not in for another 2 days. Left instructions for her to contact him to discuss this account.
- October 1st - no attempt was made by Margurite to contact, made another attempt to contact them. Was told Margurite was not in. He left instructions again to return his call.
- October 2nd - Attempt was made yet again to contact Marguerite and was told was not in. Left instructions to return his call again.
- October 5th - Attempt was made to contact Marguerite. Was told was not in and left instructions to return his call
- October 9th, - Attempt was made to contact Marguerite. Was told was not in and left instructions to return his call
- October 12, - Attempt was made to contact Marguerite. Was told to contact John regarding this matter. Left message for John to return call
- October 13th - Attempted to contact John regarding account. Reached John and explained the situation. Was instructed by John that a $200 cancellation fee would be deducted from the account and that a check would be sent.
- November 9th - Attempted to contact John as to status of check. Was told he was out, so left instruction to return call.
- November 10th - Attempted to contact John as to status of check. Was told he was out, so left instructions to return call.
- November 16th - Attempted to contact John as to status of check. Was told he was out, so left instructions to return call.
- November 19th - Attempted to contact John as to status of check. Was told he was out, so left instructions to return call.
Final attempt to contact John was today Nov 23rd. Was told John was out and left instruction to return call. If contact is not initialized by aforementioned company in the very near future, a suit will be brought against them for the following:
1) UNAUTHORIZED WITHDRAWL OF MONEY FROM ACCOUNT
2) WIRE FRAUD
3) MISSREPRESENTATION AND BREECH OF CONTRACT
In addition, a complaint will be filed with the Attorney General referencing the above.
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