Beware customers! Spaguts.com is most definitely the toughest organization to buy Club/hottub and share components for.
Their customer support may be the total worst that I've ever endured the discomfort of coping with. From what I will inform it includes 1 employee. When calling directly into record an issue be prepared to maintain over 20 units on dead atmosphere. Should you ever achieve a live person you'll definatly not be handled courteously. The workers operating there are rude and based on something, ensuring the organization getis and maintains your cash.
When you have an issue with among their items, beware, it'll go wrong guarenteed. No if's and's or butis, it'll die prior to the warrently interval. I bought 2 blowers plus they both died, the very first one in mere 10 weeks and also the second one which I bought less then 14 days before is dead from the container. If you should be searching for an RMA (Return Merchandise Authorization) quantity, overlook it because they may refuse all statements.
The only path to acquire an RMA number is by using their on line e-mail type and you know what? It doesn't function. Some tips about what happens. You deliver them a contact via their type also it shows you they'll respond back within 72 hours plus they never do. Their state is the fact that they never obtained it and there's no method to illustrate that you actually delivered a one. I submittted 3 demands for an RMA and that I eventually needed to contact them-and protest and undoubtedly because the device died 3 months prior to the warrenty expired also it got me an entire MONTH to keep in touch with a live individual, the warrenty expired plus they refused the state.
I experimented with keep in touch with their "General Manager" Damien and he never, NEVER retured my calls. After 5 efforts calling in and requesting to consult with the RMA Supervisor I ultimately was attached to Damien. Obviously he also was rude and wouldn't pay attention to my situation. I requested to talk to his supervisor and he stated and that I estimate "I'm as large as your likely to get. Who owns the organization may be the next stage and ho doesn't talk to clients".
Read carefully, AVOID SPAGUTS.com! This can be a significantly small-company, the emplyees are rude, their items are sub par and also you can't actually advance towards the operator of the company Mike Whitney. They'll flat-out let you know he won't ACTUALLY talk to you of a challenge.
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