This summer I bought a Crate Taxi TX50DB rechargable amp from Guitar Center. I walked in to the store, asked if they had one in stock and was told "no" but they could order it online from the store. I agreed. I also paid for the extended "Performance Guarantee". This came in the mail with a document that had no serial # or description. Needing the amp and being very busy I sadly didn't deal with that right away.
I received the new (looking) amp packed in the appropriate box. It worked great initially but quickly developed and issue where it lost the ability to charge itself. I called in to the "Performance Guarantee" and was told there was no product listed on the guarantee I paid for. So I sent them faxes of the receipt and shipping invoice. I was advised by them to call Crate Amps to get an RA#.
This did not turn out well as when the people at Loud Technologies, maker of Crate amps asked me to find the serial # on the amp and told me where to look.
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