I contracted this company on attorney and law group on June 4 to assist in the restructuring of my home mortgage. I paid them in full, $2,995.00, for their assitance in this matter. After promising that my case was a "slam dunk", turns out that 3 1/2 months later they just found out that the bank holding my mortgage doesn't have the adequate government program (s) in place for them to proceed.
Post being aggrivated and enraged for their lack of competency and due diligence I requested a full refund of my money. I was passed on to the "manager" in charge of refunds, Scott Spencer (866) 247-5865 ext. 4110. Needless to say that after a week long of calls and only one successful conversation, I got nowhere with my refund.
I turned to the owner of the company, Attorney Dean G. Chandler, Esq. To address the matter. It was now October 5th when Dean finally returned my call, after my first request for refund on September 21st. After speaking with Dean, he reassured me that Scott would be removed from the equation and he'd deal with the issue personally. I requested a full refund of my $2,995 due to his firm's inability to successfully process/transact my case. He requested me to give him 2 weeks and I would have my money back. I was kind enough to give 3 weeks and still no refund. It is now, October 26, exactly 3 weeks since his promise for refund and nothing.
I have contacted the California BAR, I've reached out to my bank for assistance, and I've consulted an attorney. California seems to be an "occurrence" state, since per my coversation with the bar, the BAR's security fund has been severely depleted by attorneys that have gone into the "restructuring" business and gone "rogue".
If you have a file with this attorney, have seen his TV commercials, or are contemplating engaging this firm, save yourself the heart ache, and find someone local to you that you can drive to.
Anyone, any agency legal or goverment, can feel free to contact me if they have suggestions in this matter. I'm doing all I can on my end, and will make sure that if I will not recoupe my $2,9995, I spend them well by letting as many outlets know what type of attorney and law firm they are.
Here's all of their information:
Dean G. Chandler, Esq - 1st American Law Center - 100 E. San Marcos Blvd. Ste. 400 San Marcos, CA. 92069 - Phone: 760-510-5959 Fax: 760-724-2472 Website: www.1stAmericanLawCenter.com
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