They DO NOT validate the leads in any way before sending them to you. They don't accept returns except under very limited conditions, and they don't have a way online to receive replacement leads, at least none that I could find. And, when request they close account & provide refund for the returned leads, they refuse to do so, so if you get any invalid lead, good luck getting any money back. I would say a large portion are not validated leads as well, from my experience.
I also indicated not to start until I sent back the information they would send to me, but did so, resulting in additional charges for bogus leads NOT desired.
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