I ordered Du Wop Revolotion from Beauty N Bargains on 20 June and accessed their store through the (usually) reliable www.amazon.com
Unfortanately, my goods never arrived and every time I e-mailed Patricia Walter to find out where my goods were, she ignored my e-mails. Eventually when she did respond, it was only to say that she didn't know where my goods were and couldn't help me. For all I know, she never even sent them and has pocketed the money for the items as well as shipment thereof!!! She still does not respond to my e-mails!!!
What a rip-off! I have read some of the other reports related to her company and can see that the people who received their parcels were relatively happy. However, if your parcel gets lost during shipping (a service you pay for), then she is not prepared to help you out. I have managed to find out that she is also a one-man band and although her website claims (amidst all of her spelling errors) the following, don't be fooled like I was:
"We always strive to provide you with the highest level of customer satisfaction with the goal of ensuring your purchase will be a pleasant one"
Here are some of complaints others have posted about her service:
- I received the wrong item which isn't even worth shipping back because of the costs. I will not be using this seller again.
- I've been waiting for my item for over a month and still have not received it. I would never purchase from Beauty n Bargains ever again!
If you really want good service, rather use a reputable company with excellent after-sales service like www.shopduwop.com (their prices are the same) or www.beauty.com (also at the same prices).
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