I was so excited about getting a array of magazines. All was going well until I moved. I changed my address with FRC. I stopped receiving my magazine but I did not stop receiving my bill. I called and spoke to several people several times and never got this problem taken care of. I spoke to Harold Zylber who was in charge and he assured me it would be taken care of and it wasn't. I reported this company to the BBB and they said they could not do anything about the problem. I called Mr. Zylber and told him I had filed a report and he said once it was reported to the BBB that the account would be canceled. Of course it wasn't After about six months I disputed my charges on my credit card and stopped paying for magazines I wasn't receiving. After six month I am not hearing from them again. Them wanting their money that they did not earn. It ended up my word against theirs and there was no way I could prove that I had not been receiving my magazines so I ended up paying $300.00 to get out of my contract.
I spoke to a man Ryan who was so rude, he accused me of lying and being dishonest, I just hung up on him. I tried several times to call different departments in this company and the message boards were always filled up. I would not suggest this company to anyone. This was the most unprofessional company I have ever had the misfortune of dealing with.
0 comments