I rented a 5by8 trailer from Uhaul in orange ct, on Sept 5,09, traveling across country, here to Arizona, leaving conn, at 3.00am, i heard a rattle, come to a stop only to find, the chains that connected my car to (the hitch) to the trailer, the chains had come a lose, the chains were dragging on the ground, I stopped an physically tied a scarf of mine, to lift the chains from the ground, (i was never told of a roadside assistance service) that is until i reached North Carolina, whereby I called Orange, ct and then was informed of the 800number, so i called. I had stopped for gas and was informed by the gas attendant, that one of the trailer tires was BALL, to add too it. So I was told to take my car & go to a Uhaul dealer, for repair of the tire—which I did, only to find, he the dealer did no repairs on there (uhaul) equipment, I showed him, the scarf tied around the chain, as well as the ball tire-He got upset, and informed me, that UHAUL, should been ashame for allowing me to leave Conn, with my life stood in danger. Well. I was outdone took photos of the chains & tire, upon my arrival here, to avondale, az returning there equipment, I asked the agent for the corporate office, she was dumbfounded, so i left there equipment, and called Uhaul international, I expressed my concerns and I was informed that they would issue me GIFT CERTIFICATES'for my inconviences, I was upset-I have inturned contacted the BBB, once again Uhaul comes back with the "gift certificates", there unprofessional as well as asnind-
I want my money back (318.00): I am not taking NO for an answer
to others BEWARE UHAUL RIPPED ME OFF
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