Four months ago I spent $4000 at Don Cosa for a full head of what supposedly is the finest hair system around (Microdot). One of the co-owners or the owner's daughter Stacey did the consultation and showed me pictures of beautiful hairstyles. She told me to pick one and all my hair issues would be solved forever. I was promised that the hair would look natural (I am a Black woman) and that if there were any problems they would be addressed immendiately. What a joke!
I was very excited and waited about six weeks to get my hair. I arrived for my aoppointment and Stacey herself was going to do my hair, which should have been my first red flag.
When Stacey first fitted me I noticed that the process did not cover my whole head. The area of my head that has hair is 12x12. The process she gave me was 8x7. I told her I paid for a full head not a partial. Stacey assured me this was a full head so I let her proceed. Needless to say when she finished about a fourth of my hair was left out.
She still insisted that this is a full head. How can it be full when 4 inches in the back are left out. On a windy day you would see my own hair and I was unable to wear a pony tail like she promised me in consulation. I am a emergency room nurse and I have to wear a ponytail. Well when she finished she immediately ran out of the room and disapeared. Convienantly no one knew where she went.
Everytime I called she was never in and when I came back one day to talk to her she saw me and locked herself into a room in the back. I pounded on the door but no one answered. I was so angry and upset no one would listen to me. I tried the owner James Cosa as well. I called, sent letters, I tried everything and no one ever got back to me. Not only is the process too small but the color and the texture do not match my own. If I wanted a white womans hair I could get a cheap wig.
The owners are not nice people and not honest at all. Do not get your hair done there ladies. Learn form my mistake. I am currently taking legal action.
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