We had a rep from Summit come into our store in regards to changing our processing. He ran the figures and informed us that he could save our company $200.00/mo due to the fact that we were processing through PNC and they were a third party. I had very specific?'s for this rep due to the fact of being decieved by a company in the past (Trans-Tech).
First and foremost was the company he worked for transtech he states no. I also asked if I would be in a contract he quoted "absolutely not if you're unhappy you can cancel the contract at any time". By now I became known as "partner". I also asked about mid and non qualified rates I was informed I had a flat rate across the board. Finally my considerate salesman rushes in "for you partner cause your busy" and hands me a BLANK pink piece of paper to sign and I think a yellow sheet and says "I'll fill it all in later I have to rush over to some more clients", it was the end of the month.
Anyway I get my bill 3.3% on some cards I call to cancel find out I was put into a 3yr contract and that if I don't process the $5.00/mo fee goes to $34.50 I NEVER got a copy of my contract still to date don't know what it says and a couple weeks after this the rep quit. I faxed to them a letter to cancel my contract mid May and they are still taking money out of my account in August. Also Summit is indeed an affiliate of TransTech!
Tracy
crestwood ky, Kentucky
U.S.A.
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