My wife and I were traveling down the road behind a dump truck when a rock the size of a golf ball flew up from the tire cracked my windshield in half. We signaled to the driver to pull over and he just shrugged and kept driving. We got the info off the side of the truck and drove to the business seeking justice. The owner reluctantly admitted being the owner after we asked to see the owner. We described the driver and the truck and he readily identified the driver and even offered an explanation that the particular truck that we were behind had new tires with deep treads and that rocks commonly get stuck in these treads and get flung out from the force of the spinning tire. He said he would contact his insurance agent (he said that his agent was on vacation that week and would be back the week after. I thought it very strange that he knew his agent's vacation schedule so well and figured that he is probably in constant contact with her. LOL) and if his insurance wouldn't cover it, then he would pay for my windshield out of his pocket, stating that it would cost $125.00 installed. Once again, why would he know this off the top of his head? After 2 weeks and no contact from him, I called and he said that he reported it to his insurance company and was waiting for a case (file) number. After a few more days I called him and said he was still waiting.By now I'm very suspicious and I ask him the name of his agent. He tells me and I call her. She states that she has not heard from him and knows nothing of the claim. I call him back and he keeps saying that he called his insurance agent and she should be handling it. The agent finally calls back and tells me that he told her not to file it and that he stated that he is not responsible for my windshield. Long story short, This guy promised me that he would take care of my broken windshield and then had me running around in circles around him and his agent for a week, all the while causing me unnecessary stress because he was not man enough to tell me that he lied to us about his intentions of fixing our broken windshield. This guy is a jerk off, a liar, and a coward. I would never, and would suggest that no one else ever do business with someone of such low character. His name is Rodney Brasswell.
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