Just a couple of days ago, I recieved two pieces of mail from Allegheny power. One I knew was my bill, but the other I had no idea. Upon opening it, I found that they are charging me a $117.00 security deposit, due the same date as my next bill, which is roughly two weeks from now. Their reasoning for this? Well, since I have had 3 shut off notices in 12 months, they feel that I deserve to pay this amount, in full, or face possible termination of service.
But what I feel is wrong about this is the fact that my service has NEVER been shut off. Yes, ive been late a few times. But never has it been shut off, and ive been here 3 years. Im a single mom just trying to get by, and when money is low, I first pay what MUST be paid out of neccesity.in the colder months, that is my heating bill, which can blow up to almost $500 monthly in the winter. (gas heat.)
How is it lawful for them to charge this extra security deposit? I paid a deposit when I first got service turned on, what was that for? Obviously it was for nothing because now they are demanding another one! This seems like a very underhanded thing to be doing. They are focusing on getting extra money out of people who CLEARLY do not have extra money to throw around.
Ive seen a couple other complaints on here concerning this, and I hope it gets noticed by somebody who can do something.
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