Thank you for a wonderful mothers day present you crappy Fantastic Sams! I went in to have my hair highlighted and what I recieved was the color and cut from hell! I had some places in my hair in about 1- 1/2 inch sections where the top half was orange, the bottom half was brown and my highlights were a joke!
They were a light blond with a greenish tint. I spent 4 hours in the chair to get this done and then had to fork over $125.95! I was not only pissed of but horrified!
The next morning I went to a totally different salon (I was not going back to any Sams) and I ended up spending another 3 hours in the chair plus spent a additional $70.00 to have my hair fixed so it looked even some what decent!
I found out who the owner was and have called her so far (and plan to continue to call) 3 times and left messages, the result, she has been avoiding me and won't speak to me. A employee who works under her suggested I contact the BBB. Shows what her employees think of her. I will never again go to Fantastic Sams because they just plain suck and don't give a crap about customers or making them happy. They are a waste of money and time.
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