Usacomplaints.com » Shops, Products, Services » Complaint / Review: Safeway Inc - Customer Service. #458139

Complaint / Review
Safeway Inc
Customer Service

I'm creating this notice to see you concerning the unpleasant and undesirable conduct of Safeway Assistant Director, Felicia Fisher, in the Safeway shop in Sacramento situated at 3320 Arden Way Sacramento, California 95825.

Our mom and that I visited store at Safeway today, once we do frequently. We chose to obtain a meal in the deli before buying. The deli table didn't appear that hectic, however the meal required roughly fifteen minutes to create, that we experienced was too much of time. The deli cashier was really sluggish, therefore we chose to consume our snacks, completing our buying after which buy our sandwiches and goods all previously. We got the labels off the meal wrappings to make sure we settled the right quantity in the register.

While searching for goods, I obtained an essential phone from the business affiliate. I told him to meet up me within the Safeway parking lot to provide the building ideas, therefore my mom and that I quickly walked outside before the shop to meet up my affiliate. During top of the shop, the Assistant Director, Felicia Fisher, stormed up-to me and my mom, and accusingly in a rude tone, required the bills for that deli sandwiches. We instantly told her that people were returning into end food shopping and prepared to cover them then.

Ms. Fisher explained that she acknowledged my mom like a regular consumer, but stated she didn't understand me. She then vigorously stated we ought to follow her in the shop and purchase the snacks today. We complied and adopted Ms. Fisher in the shop to cover our snacks. Our mom and that I experienced particularly disrespected and ashamed, as additional clients started to cherish Ms. Fisher’s violence. At the moment, the overall director, Joe Chappelle, arrived to observe that which was transpiring. Ms. Fisher inaccurately informed Mr. Chappelle we weren't likely to purchase our snacks. I confirmed the meal prices to Mr. Chappelle, described the problem and guaranteed him we'd purchase our snacks when our food shopping was finished. Within an energy to calm the problem, I visited the table and taken care of the snacks. Although I had been making the shop, I confirmed the bill to Ms. Fisher. She replied stating that my mom and that I were no further permitted within the store and really should we go back to the shop, she'll contact law enforcement on-US

My children continues to be faithful clients of Sacramento Safeway shops for over 30 years. For the reason that period, I've never been more upset and disrespected than I had been today by Ms. Fisher. Like a small business operator, I understand firsthand that status is anything. I don't allow it to be a routine of publishing characters, however the therapy my mom and that I obtained today, from an Associate Director, a reliable chief of one's organization, was simply too unpleasant to not record. I trust you'll consider the right measure to make sure Ms. Fisher’s steps don't become appropriate customer support exercise at Safeway. I anticipate your reply


Offender: Safeway Inc

Country: USA   State: California   City: Sacramento
Site:

Category: Shops, Products, Services

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