I am very disappointment in Aldo Shoes. I purcashed a pair of McMickle dress sandal for a ball on Valentine's day 2009. When I returned home that night it was very late so I placed the shoes back in the box. A week later my mother asked me to show a cousin of mine my shoes. When I took the shoes out of the box two rhinestones were missing off one shoe and one off the other. I purchased these shoes from Aldo's at the Streets at Southpoint 6910 Fayetteville Road Durham, NC 27713. I spoke to the manager whose name is Raja and he indicated that if they were worn he could not replace them but he would e-mail the home office to see what he could do. He did call me back and requested that I bring back the shoes to see what they could do and I appreciated that. I took the shoes back and was told that they would give me another pair of shoes but if the rhinestones came out of these they could not replace them. The salesperson by the name of Miriam suggested that I take some nail hardner and spread it over the rhinestones before I wore the shoes or take them to a shoe repair person to seal the rhinestones before I wore them.
I am so disappointed that I don't know what to do. I informed her that I have purchased many shoes with rhinestone's in them and the rhinestone's did not fall out and I did not appreciate purchasing a pair of shoes and having to repair them before I wear them in order to secure the stones.
I will never purchase anything from them again. The shoes did come with two screws for the heel of the shoes but know rhinestone's that could be replaced. Apparently the stone's are needed if the shoes were only worn once.
A Very Dissatified Customer.
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