We used Elite's Auction services in March. Their sales person, Stephanie, stated that they are a retail auction house that provide their services to dealers with aged or excess inventory or individuals looking to get rid of a products. She then provided us with a list of identical items that sold in the previous month as a sample of what our merchandise would sell for in their auction. Elite Auction then sent their trucks to pick up our merchandise for transport to TN at no cost to us. The day of the auction, our products sold for approximately 40% below dealer cost, causing us to sustain a substantial loss.
IN MY OPINION THIS IS NOT A RETAIL AUCTION NO MATTER WHAT THEY MAY CLAIM TO BE. Do not enter into a contractual agreement with these individuals. There is nothing to stop them from doing to you what they have done to us once you have entered into a binding agreement with this company.in my opinion this is a legalized scam of sorts. They tell you what you want to hear and provide you with evidence to support their claims, and then provide you a contract that eliminates any obligation to adhere to the verbal promises or claims that their sales staff offers you. Tony Hitt will even tell you that he has nothing to do with the claims that his sales staff makes, and that he just sells what they bring him. If we behaved as irresponsibly as that in our business we would be under constant legal action from irate customers and under investigation for participating in deceptive business practices. Since when is the owner of a business not responsible for the actions or statements of the staff that represents his / her business? Doing business with them is like swimming in shark infested waters; it's not a matter of if you'll get bitten, it's a matter of when. And if you have already been duped like we have... Don't rely on any help from the assistant Mary... She'll either ignore your calls or send you on a desolate trail somewhere chasing your own tail.
Watch your step with this one.
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