I caught with Mustang Van Lines to maneuver a-one-area condo from Noblesville, Indiana, to La Crosse, Wisconsin on 12-5-04. I had been pleased with all the support in the beginning. The shifting advisor responded all my concerns and also the movers were ethical and effective. All my possessions were properly-covered and inventoried. I waved both movers down, completely looking to observe my issues a couple of days later. It’s today 12-16-04 and my products nevertheless haven't managed to get to Wisconsin. Calling possibly the shifting advisor or mail is useless, whilst the shifting advisor doesn't have idea where the truck is and mail possibly places me on-hold for atleast 10 units or informs me they’ll contact me once they understand once the vehicle may appear. I’ve requested to talk to a supervisor but he/she doesn’t contact me back. Obtaining somebody who possibly speaks Language or as you are able to really comprehend is only a fantasy. Shouting or getting annoyed possibly simply provides them anything to laugh about at their primary office, and threatening appropriate motion hasn’t assisted both. It ultimately got a man, my dad, calling them to discover the van smashed down someplace in Southern Illinois four nights before as well as for some cause, they CAn't get another truck, place my possessions on that and check out Wisconsin. I’m wishing sooner or later, ideally before Holiday, the vehicle may appear and my products may be unchanged. I’m calling my creditcard organization to determine when they may cease cost for that quantity I’ve currently compensated and intend to WOn't spend them the total amount. I’m likely to consider confirming my products taken using the authorities but am uncertain if that will assist. I fortunately have friends in the region who're assisting me out and perhaps sooner or later later on may laugh about that. I'm required, however, to inform everybody NOT TO use Mustang Van Lines. They're completely irresponsible. They declare to become the “moving organization that cares” and also to “take the strain out-of moving.” Nothing might be more in the reality. I’ve needed to take some time from my new work to cope with this, purchase apparel and remain in resorts. It is included only tension to an already turbulant period. Please, avoid Mustang Van Lines.
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