Usacomplaints.com » Shops, Products, Services » Complaint / Review: Tire Works - No Hassle Road Hazard Replacement Plan. #435308

Complaint / Review
Tire Works
No Hassle Road Hazard Replacement Plan

On 3-31-07 I bought 4 completely new wheels for my vehicle and bought the Protection Plan Guarantee Tire Works was promoting totaling $914.81. This guarantee claims easily possess a "street risk (for example slice, hole, catch or effect split) Tire Works, at it is choice, may possibly restore at free, or or even repairable, substitute the unsuccessful tire having a fresh (same) tire or equivalent tire, or return the initial price of the tire just." On 2-18-09 my tire was reduced so my spouse aired it-up together with his oxygen compressor and required the vehicle to Tire Works. Mike Deaver (the store-manager) stated that their was a nail within the tire plus they may spot it (free) however the area wont keep. He explained the tire is unrepairable and we require a new tire. Then he proceeded to express that people would need to purchase the tire and also the guarantee wont protect it since he claims we overlooked the tire. He claims their are burn scars about the tire showing we went it although it was smooth. This can be a false statement. He then proceeded to inform my spouse that 4 tires search tough and we simply need to purchase a complete fresh group of tires. He explained he'd provide us much on the fresh collection for $700. I get all my normal service (gas changes, tire turn, etc.) completed at Leave Nissan and had them send over my last support. Oct 18th of 2008 I'd the vehicle maintained and Nissan mentioned all 4 wheels were in good shape. Since October 18th by today 2-20-09 there have just been about 2,000 miles placed on the vehicle. After fighting with Paul about that guarantee he explained I really could contact the Organization Office. He offered me the amount (702) 365-8473. I called and talked with Heather. She apologized for that method Paul handled us and stated she'd contact him and find out what is happening and phone us back. She named me back soon after this and said the same Scott said. She stated they'd not guarantee the tire. I expected to get a reimbursement given that they were likely to recognize the guarantee. She explained they fixed my tire at no cost. She explained I really could go to a different Tire Works area. I expected her when the additional area would need to proceed thru her aswell and he or she said yes and he or she stated they're not likely to recognize the guarantee. Tire Works is laying about that tire. We've NEVER pushed this vehicle as the tire was smooth. My spouse comes with an air compressor within our storage and he airs our tires up constantly. Tire Works is attempting to fraud people out-of more income by looking to get us to buy more wheels. Paul also advised my spouse the tires I bought from their store in 2007 have already been stopped.


Offender: Tire Works

Country: USA

Category: Shops, Products, Services

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