Usacomplaints.com » Shops, Products, Services » Complaint / Review: G.H. Bass - Lack of customer service. #425435

Complaint / Review
G.H. Bass
Lack of customer service

On January 17 at 2:50 pm I visited the cashier to create a purchase. I needed to buy 3 sets of Guys clothes which were under a purchase indication 3 for 14.99,3 sets of womens clothes 3 for 12.99, along with a rolling duffle bag which was for sale for 47.99. As the cashier was buzzing them up I observed the purchase costs weren't arising on a few of the products. After I questioned when the purchase prices could be shown at the conclusion of the deal the cashier appeared frustrated and explained these were the purchase costs. After I told him the guys clothes weren't picking out the sale cost, then he appeared deeper and explained among the sets weren't arising exactly the same plus they weren't area of the purchase. I told him used to do not need them-and that I'd get another set which was for sale. He appeared really frustrated that I had been asking him.

Whenever we had that resolved, he proceeded to ring up my purchase. At the conclusion of the deal the cost nevertheless appeared to be excessive. After I asked the costs he turned really upset and at that time I requested to determine a supervisor. To my shock the supervisor was likewise standing behind the table hearing the trade and not walked into provide her help. After detailing what simply happened she looked over the bill and observed the very first set of clothes was never removed of the deal. It had been subsequently that she asked me easily introduced them up with my purchase. She appeared irritated and served as though it were my problem and never the cashier that forgot to consider them from my statement.in the period she was buzzing up the reimbursement for that clothes she never talked in my experience again or provided an apology. My partner and that I started to go out of the shop and explained nothing more to anybody. Once we were making the shop, the cashier considered my spouse and stated, Im not your youngster, you cant talk to me like one, and proceeded to stop a bunch of containers close to the table.

G.H. Bass has already established a trustworthiness of exceptional customer support. Used to do not discover that to become the situation with this evening. Although I am aware the retail company could be demanding, I discover this conduct to become reprehensible, particularly from shop managers. If that is G.H. Bass fresh method of conducting business, I'll have to consider my business elsewhere and advise others of my knowledge.


Offender: G.H. Bass

Country: USA
Site:

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google